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Fish! by Stephen C. Lundin: A Book Review
Fish! is a motivational book that aims to inspire readers to adopt a more positive and productive attitude at work. The book is based on the real-life story of Mary Jane, a manager who transforms her toxic and unhappy department into a vibrant and successful team by applying the lessons she learns from the Pike Place Fish Market in Seattle.
The book reveals four simple principles that can help anyone create a more fulfilling and enjoyable work environment. These principles are:
Choose your attitude: You can't control everything that happens to you, but you can choose how you respond to it. Choose to be positive, enthusiastic, and optimistic.
Play: Work doesn't have to be boring or stressful. Find ways to have fun and inject some energy and creativity into your tasks.
Make their day: Show appreciation and care for your customers and co-workers. Make them feel valued and important by giving them your attention, compliments, and feedback.
Be present: Be fully engaged and focused on what you are doing. Don't let distractions or worries take you away from the moment. Listen actively and empathetically to others.
By following these principles, Mary Jane and her team discover the joy and satisfaction of working with passion and purpose. They also improve their performance, customer satisfaction, and morale.
Fish! is a short and easy read that offers practical and inspiring advice for anyone who wants to improve their work culture and personal happiness. The book is based on the best-selling video of the same name, which features the real Pike Place Fish Market employees who demonstrate the Fish! philosophy in action.To illustrate the power and impact of the Fish! philosophy, the book also shares real-life stories of individuals and organizations that have applied the principles and achieved remarkable results. Some of these stories include:
A hospital that improved its patient satisfaction and employee retention by creating a culture of play and fun.
A car dealership that increased its sales and customer loyalty by making their day with personalized service and attention.
A school that transformed its learning environment by choosing a positive attitude and being present for the students.
A call center that boosted its morale and productivity by celebrating achievements and encouraging teamwork.
The book also provides practical tips and exercises for readers to implement the Fish! philosophy in their own work settings. The authors challenge readers to ask themselves:
\"The attitude you have right now is the one you are choosing. Is it the one you want\"[^1^]
\"When we choose to love the work we do, we can catch our limit of happiness, meaning, and fulfillment every day.\"[^1^]
Fish! is a book that can inspire anyone to make a positive change in their work life and beyond. It shows that work can be more than just a job, but a source of joy and purpose. aa16f39245